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The centre is located in the city centre of Hull (City of Culture 2017), there is 24/7 access with a reception facility Monday to Friday 9 am to 4.30 pm. Offices are all inclusive of: internet, WiFi and a telephone line. They are furnished and range from single offices of 60 square feet to larger spaces, training rooms for up to 30 persons. Call centre style and classroom/meeting rooms up to 700 square feet are also available.